HI there, @user_d716af, thank you for taking the time to reach out to us through our Xfinity Forums. With Flex, it provides all your favorite streaming apps onto one place. It would not provide access to online content or streaming from a website directly. If you would like to add PBS Kids to you channel line up an upgrade to our Xfinity Choice TV Select service would be needed. You can find some additional information regarding our Choice TV Select with Flex here: https://www.xfinity.com/support/articles/choice-tv
By "watch PBS Kids," do you mean the PBS Kids channel? It's not a streaming channel - I think it's a channel that local PBS stations carry as "secondary channels" (the way that other channels carry, say, Buzzr or Grit).
@XfinityValerie PBS kids is an app that we can get on our roku and our firestick, but does not seem to be available on the xfinity flex. This is what we use 90% of the time we are watching tv, which makes the flex box really not that useful for us. It would be great if you could add the PBS kids app to the flex offerings. https://www.pioneer.org/pbs-kids-app/
I am also hugely disappointed that I cannot get the PBS Kids App or even the PBS App pn the Flex. Paying to add public broadcasting is ridiculous when it is available for free on every other similar device (Apple TV, Fire Stick, Roku). I was also disappointed to see the response that seemed to indicate that Peacock was a substitute for PBS Kids. I try to limit what types of shows my preschooler watches and we love so much on PBS Kids.
Official Solution
CCValerie
Official Employee
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974 Messages
3 years ago
HI there, @user_d716af, thank you for taking the time to reach out to us through our Xfinity Forums. With Flex, it provides all your favorite streaming apps onto one place. It would not provide access to online content or streaming from a website directly. If you would like to add PBS Kids to you channel line up an upgrade to our Xfinity Choice TV Select service would be needed. You can find some additional information regarding our Choice TV Select with Flex here: https://www.xfinity.com/support/articles/choice-tv
Information on how to upgrade to our Choice TV Select from your Xfinity Flex box can be found here: https://www.xfinity.com/support/articles/flex-upgrade
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ThatDonGuy
Problem Solver
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793 Messages
3 years ago
By "watch PBS Kids," do you mean the PBS Kids channel? It's not a streaming channel - I think it's a channel that local PBS stations carry as "secondary channels" (the way that other channels carry, say, Buzzr or Grit).
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user_d716af
Visitor
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2 Messages
3 years ago
I mean the PBS Kids channel - (that which does not get sent over the traditional local free PBS channels over the air): https://pbskids.org
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user_b98e2f
Visitor
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1 Message
3 years ago
@XfinityValerie PBS kids is an app that we can get on our roku and our firestick, but does not seem to be available on the xfinity flex. This is what we use 90% of the time we are watching tv, which makes the flex box really not that useful for us. It would be great if you could add the PBS kids app to the flex offerings. https://www.pioneer.org/pbs-kids-app/
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user_1bafe4
Visitor
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1 Message
2 years ago
I am also hugely disappointed that I cannot get the PBS Kids App or even the PBS App pn the Flex. Paying to add public broadcasting is ridiculous when it is available for free on every other similar device (Apple TV, Fire Stick, Roku). I was also disappointed to see the response that seemed to indicate that Peacock was a substitute for PBS Kids. I try to limit what types of shows my preschooler watches and we love so much on PBS Kids.
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