U

Visitor

 • 

1 Message

Mon, Aug 16, 2021 8:07 PM

Help error on flex

ENT-22013 tried reseting and repluging over and over nothing is working 

XfinityTony

Official Employee

 • 

304 Messages

4 m ago

@user_c3dd2a

 

Thank you for your post! That is a software-related error. Can you try unplugging your modem/gateway for a full 30 seconds this time around? Especially with the Xfinity Wireless Gateways, that reboot can solve a lot of the Flex errors.

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