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Monday, August 16th, 2021 8:07 PM
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ENT-22013 tried reseting and repluging over and over nothing is working
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Responses
Retired Employee
1.4K Messages
4 years ago
@user_c3dd2a
Thank you for your post! That is a software-related error. Can you try unplugging your modem/gateway for a full 30 seconds this time around? Especially with the Xfinity Wireless Gateways, that reboot can solve a lot of the Flex errors.
CC_Tony
Retired Employee
•
1.4K Messages
4 years ago
@user_c3dd2a
Thank you for your post! That is a software-related error. Can you try unplugging your modem/gateway for a full 30 seconds this time around? Especially with the Xfinity Wireless Gateways, that reboot can solve a lot of the Flex errors.
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