Visitor
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1 Message
Flex
Everything plays but picture won’t come on. The screen displays internet connection but the movie is playing so how can the internet be the problem
Visitor
•
1 Message
Everything plays but picture won’t come on. The screen displays internet connection but the movie is playing so how can the internet be the problem
XfinityNicki
Official Employee
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203 Messages
5 m ago
Hello, @user_dfdd09, thank you for sharing that with us! It would be our pleasure to assist. So you have audio but no picture from the show being watched, is this on one app or all of them?
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