1 Message

Sun, Dec 19, 2021 3:06 PM

Flex won't stay logged in

For the past few weeks every morning when I turn on my flex all of my video streaming apps have been logged out. (Netflix Disney + Prime) obviously this is super obnoxious and inconvenient. I have tried restarting ym internet and it does not help. Ive turned flex off and back on it does not help. 

Official Employee


319 Messages

5 m ago



Hey there! Good morning and thank you for taking the time to reach out to us regarding your Flex services and login troubles. I can imagine how frustrating this may be and I am happy to help.

Please send me a private message with your name and address to get started. 


To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.

forum icon

New to the Community?

Start Here