When we see that error code a quick fix is to reset the box. You can do this by manually unplugging the Flex box from its power source. Let us know if that fixes it for you. If not, we can do some more trouble shooting.
Thanks for reaching out to over the forums! Our community is filled with customers and employees that love to help out! We got your back!
XfinityMartinB
Official Employee
•
2.8K Messages
1 y ago
Hey there, @user_974da6
When we see that error code a quick fix is to reset the box. You can do this by manually unplugging the Flex box from its power source. Let us know if that fixes it for you. If not, we can do some more trouble shooting.
Thanks for reaching out to over the forums! Our community is filled with customers and employees that love to help out! We got your back!
0
0