Visitor
•
1 Message
Flex TV Box
When will I get my flex tv box? I had internet installed 3 weeks ago and the technician said they would mail a box but I haven’t received it. I don’t see that it was added to my original order but my internet package should come with it.
CCAnna
Problem Solver
•
874 Messages
2 years ago
I am sorry to hear you have not received the Flex box you expected @user_ff4525. I understand that can be really disappointing. You have reached the right team to help.
Let's make sure you have one being shipped out to you. Can you send us a direct message with your full name, name of account holder (if different) and service address? To send a direct message, please click the chat icon next to the bell in the upper right corner. Click the “notepad and pen” button. Send the full message to our shared support handle “Xfinity Support”. We look forward to hearing from you!
0
0