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Visitor

 • 

1 Message

Sunday, June 4th, 2023 2:28 PM

Closed

Flex stream box

I lost my Xfinity flex stream box after activation. I’m worried about my personal info stored on the device. Is there anyway to deactivate the device? 

Problem Solver

 • 

1.1K Messages

2 years ago

Hello there! We would be happy to help with getting the box deactivated for you. Please send us a DM with your name and address. 

 

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the “chat" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

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