Visitor
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1 Message
Flex stream box
I lost my Xfinity flex stream box after activation. I’m worried about my personal info stored on the device. Is there anyway to deactivate the device?
Visitor
•
1 Message
I lost my Xfinity flex stream box after activation. I’m worried about my personal info stored on the device. Is there anyway to deactivate the device?
CCKorie
Problem Solver
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1.1K Messages
2 years ago
Hello there! We would be happy to help with getting the box deactivated for you. Please send us a DM with your name and address.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the “chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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