JayDC's profile

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4 Messages

Sat, Jan 2, 2021 11:00 AM

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Flex stopped working

When I first got Flex, it worked. Now it only gives me a Welcome screen, connects to WiFi, downloads software, and says it has run into a problem and I should give someone a call. I previously called Xfinity and the only help I got was from someone who told me to go through the same steps I already tried. Nothing has worked so far. What I described above is all that Flex will do for me.

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1 Message

5 m ago

Same here, seems customer service doesn’t know how to fix this issue at at! They can come get this garbage 

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