flex resume XR16

"Resume" watching a movie doesn't always work.

How can I make this work?

Or, how can I go to a specific time (like: 62 minutes)? Otherwise, I have to fast forward...but can't through commercials. It's fairly tedious.

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Responses

XfinityRoberto

Official Employee

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1.7K Messages

3 years ago

Hi there @user_45823c, Thank you so much for reaching out to us today about your issues with our Smart Resume feature. Now our smart resume only works on specific networks. What network are you having this issue with?

2

0

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user_45823c

Visitor

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3 Messages

@XfinityRoberto

XUMO is one. Is there a way to go to a specific time in a stream?

3 years ago

0

CCMacey

Gold Problem Solver

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541 Messages

Unfortunately, the option is not available with streaming services, only on linear (live) channels. Are there any of the live channels you are seeing this same issue with? -Macey

I no longer work for Comcast

3 years ago

0

Flex

user_45823c

flex resume XR16

XfinityRoberto

user_45823c

CCMacey

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