C

Visitor

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2 Messages

Thursday, May 5th, 2022 8:06 PM

Closed

flex remote control

I got this tiny control with flex.  No numeric pad.  So I can't enter my phone # to start.  And no fast fwd/back/play buttons??? 

I see pictures of a full control in flex videos, but not what I have?

Do other users get a real control?

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Accepted Solution

Visitor

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2 Messages

3 years ago

I found how to enter numbers by using up/down on the navigation button.  Also, that button works for fwd/back/play while watching something.  That's nice.

But, I think flex is far from free.  I tried to watch CNN and was taken to a place to sign up for an app at $39/month.  No thanks.  Sending it back.

Official Employee

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695 Messages

Hey @craigap, just checking in to see if you were able to get your concerns resolved or did you still need assistance?

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Expert

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111.6K Messages

3 years ago

Concern moved here to the proper help section for assistance. 

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