jRDeaver60137's profile

Regular Visitor


2 Messages

Wed, Jul 13, 2022 6:58 AM

Flex plus old DVR

Hello, I just ordered Flex and am wondering if I can use my current Xfinity DVR with it. I have two TVs that are hdmi compatible. Do I have to order an extra flex box for my extra TV? When I get the Flex box, does it come with cloud DVR or do I have to pay extra for it? I did a chat with Xfiniity the other day, but they were unable to answer my questions. Thank you.

Official Employee


728 Messages

3 m ago

Hello, @jRDeaver60137, I will be happy to help! Since Xfinity Flex is only an option for non Xfinity cable subscriptions you can't use your X1 DVR with Flex. You will need a second Flex box if you want Flex service to work on that other TV. You can upgrade to Choice TV using your Flex box to get access to more live channels, Streampix, and 20 hours of cloud DVR service. You can review those details here. https://comca.st/3uP1jr0

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