Visitor
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1 Message
flex / peacock
Just started with Xfinity. I did not order the Flex box becasue all my TVs are smart TVs. However, apparantly you need that for getting Peacock for free. I tried to order it online, but the "no cost" Flex showed my internet bill going up by $35. How can I get this "free" flex box without increasing my bill? Even better if I can just get the free access to Peacock.
Accepted Solution
XfinityDena
Official Employee
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3.8K Messages
3 years ago
I am sorry to hear you are unable to add the Flex services to the account and I would be happy to assist you. Without the service/box you would be unable to access the Peacock app.
Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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user_b79c5c
Visitor
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3 Messages
3 years ago
How do I check out the flex box, I was looking at it and accidentally clicked out of it
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