Flex not working in new home

@Abhiperumalla1 Check the Xfinity app to see if the Flex box is showing up on your account. If so, do a system refresh on that device. That may fix. If not, likely will need to be re-provisioned.

@Abhiperumalla1 Thanks for reaching out, wit the error code your getting there may be a issue with the Xumo service being added to your account at your new location, go ahead and send me direct message with your name address to get started.

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message