Visitor
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2 Messages
Flex not passing Dolby 5.1
I just got the Flex unit and trying to have it pass Dolby 5.1 through my Samsung that has optical connection to the surround system. Tried all audio settings on the flex. I don't have this problem with the Firestick.
XfinityGina
Official Employee
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800 Messages
8 months ago
Hi there, I'm sorry to hear this @user_f80f8a!
What model of Flex box do you happen to have? And have you already tried to use the Voice Remote to search for "Dolby Atmos"?
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user_5d3829
Visitor
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1 Message
6 months ago
I am having a the same issue.
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