GlobalBob's profile

Regular Visitor

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1 Message

Thu, May 21, 2020 12:00 PM

Flex language support

We just hooked up our new Flex box and most things seem to work correctly.  However, my wife likes to watch some Youtube videos and channels of Chinese origin, and the Chinese fonts are not showing up in the Youtube listings.  We just see empty boxes instead of Chinese characters.  Previously, we were using an old Android TV box that didn't have this problem.  Is there a way of downloading additional fonts to the Flex box, or some other workaround?  Since many customers are of an international origin, I am sure this would apply to other languages as well.

Responses

New Poster

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1 Message

1 y ago

Same problem for me. 

 

Unicode support should be included in the box, so at least the foreign characters can be displayed appropriately. 

New Poster

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3 Messages

1 y ago

Gish, Comcast Flex seems the only stream box that does not support Asian characters, why?

Regular Visitor

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2 Messages

10 m ago

I was told by chat agent that flex only support English and Spanish.  Not very multicultural.  This is strange since every other streaming device, such as apple tv, fire tv, PS4 support Chinese characters on Youtube.

New Poster

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3 Messages

9 m ago

Same need at my house. Thanks for raising the issue. Help us, Comcast.

Visitor

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3 Messages

2 m ago

same issue here, we need this fixed. We need to be able to see the title to know what to watch. please fix the box and update it for your customers.

Visitor

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2 Messages

2 m ago

I need that to... what is going on? It suppose to be a basic setup for all boxes... fix it now. 

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