FLEX ethernet connection
Everywhere I read, it says Flex can be connected to the internet by ethernet cable. I have no WI-FI, so I assumed I would be able to use FLEX without a problem. This has not been the case. I was on the phone for a long time with an XFINITY tech that didn't get anywhere. He sent me a new FLEX box. When I connected it directly via ethernet cable ( I had used a splitter before) I noticed the top blinking light on the modem was red.
When I plugged in my PC to the same port it blinked green.
This tells me the box is not connecting to the internet via the ethernet cable. If someone knows how I can get this fixed I would be most thankful. Otherwise. please let me know if I have to return the boxes. I am not going to purchase a WI-FI router just to watch the PREMIER LEAGUE.
I am using a personal modem:
MOTOROLA 8x4 Cable Modem, Model MB7220, 343 Mbps DOCSIS 3.0
Than you for your time'