U

Visitor

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1 Message

Sun, Jun 26, 2022 12:40 PM

flex drops out

When streaming using flex my TV screen goes blank a lot now. No problems streaming via PC or using the VISIO streaming on the TV. Only when using Flex. I've rebooted Flex, the TV, router and modem. I get the same results. 

Official Employee

 • 

117 Messages

2 m ago

@user_f3fed1

I work from home and have teenagers that are avid online gamers/streamers, so having a stable & reliable connection is a must. This link https://comca.st/3Ou7Grc has great information on troubleshooting your flex box via the amazing my account app. Try these steps if nothing is resolved it will you through the next steps to get it fixed.

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