Visitor
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6 Messages
Flex constantly crashing
Just got a Flex and it constantly crashes 5-10 minutes into watching anything.
Does anything work at Xfinity? Your website doesn't work, your customer service doesn't work, your devices don't work.. all that money getting used well 👌 I think I'm going to speak to a lawyer about refunding the thousands I've spent with this company
XfinityJoshuaE
Official Employee
 •Â
181 Messages
13 d ago
Thanks for taking the time to bring this to our attention, @user_da911a. We never want to see you have trouble with anything, especially our services or equipment. Have you tried any troubleshooting so far? If so, may I ask what you tried? If not, would you be willing to attempt to troubleshoot using these steps: https://comca.st/3weNS4J and let us know if the issue persists?
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