Mon, Oct 4, 2021 1:29 AM
Error 22013, tried all the troubleshooting—reset & unplugged wifi, Reset and unplugged flexbox, wifi is definitely working and shows connected to the flexbox.
2 m ago
Hello and thanks for reaching out @user_128deb. I am sorry to hear you are having issues with your Flex box and I would love to assist you with a resolution. Please send me a direct message with your first and last name, along with your complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here are detailed steps to direct message us: