New Poster
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6 Messages
Flex box crashes continuously
Flex box crashes no matter what app is being used. Barely watch 2 seconds and it stops working. This is not my first round of issues with the flex box and I can see why use of this is “free”. Because if anyone had to pay for it XFinity would have to make them actually usable. This thing is worthless. Cannot find any way to fix this online.
XfinityVianney
Official Employee
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1.7K Messages
1 year ago
Hi, @68metal. Thank you for creating a new post. I see you are having some trouble with your Flex device and service. I understand it crashes very often making it hard to enjoy. That is never what we like to hear, and I'll do my best to help. Can I have more details about the troubleshooting steps you've taken so far? Do you see any error codes or errors messages that populate when this happens?
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68metal
New Poster
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6 Messages
1 year ago
There are no error codes. Since posting I have actually swapped out the router for a newer one. It seemed that the router could have been the issue. Unfortunately after it was on for a while the flex box has gone back to crashing constantly making it unusable again. This thing is so very frustrating.
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user_m8oj73
1 Message
9 months ago
I have the same problem that box is a piece of sh*t
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