Visitor
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1 Message
flex box charge
Hello,
I was recently charged $20 for a flex box that I did not order or want and have never used. I am in the process of returning it. But seeing as I never ordered or used it can this charge be refunded to me?
Thanks
CCSelena
Problem Solver
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892 Messages
2 years ago
Hi there @user_c07dd0! Thank you for visiting us here via our Forums platform. I am sorry to hear that you are being charged for a Flex box that you did not request. I want to look further into this. Can you please send me a DM for help?
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• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
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