U

Visitor

 • 

1 Message

Wednesday, June 22nd, 2022 12:37 AM

Closed

feedback on Xfinity Flex

we picked up 2 Xfinity Flex Boxes, one with Version 21.0.0, and one with Version 139.0.0.

Why are the home screens so different?  

V21.0.0 I can see recent apps and go right to them and they open - much better home screen

V139.0.0 - yuo have to make many clicks to get to apps, and cannot get to You Tube TV thru recent apps, only thru voice control.

Can I get an exchange flex box with V21.0.0 loaded on it?

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Official Employee

 • 

2.5K Messages

3 years ago

Thanks so much for your feedback @user_983012. That is not the experiencing we want and appricate the chance to help out. Have you tried troubleshooting using the Xfinity My Account app? 

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