@user_qim30i Welcome to our community forum! Thank you for reaching out so we can make sure your Flex box is working properly and you can enjoy all your entertainment :). Restarting the Flex box and modem was a great way to get started. When do you receive that error message: when the box first starts up, when you open a specific app, etc?
XfinityEmilyB
Official Employee
•
1.7K Messages
4 months ago
@user_qim30i Welcome to our community forum! Thank you for reaching out so we can make sure your Flex box is working properly and you can enjoy all your entertainment :). Restarting the Flex box and modem was a great way to get started. When do you receive that error message: when the box first starts up, when you open a specific app, etc?
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