1 Message

Mon, Oct 4, 2021 3:14 AM

Error ENT-22013

My Flex Box won't do anything at all. The only thing I can do is look at settings. It says a Refresh might fix but selecting Refresh does nothing. I have already tried unplugging my Flex Box, and I am still having the same issue.

Official Employee


208 Messages

2 m ago

Hello @user_c76b80, thanks for reaching out for help on our forums! You've reached the right team to help and we can certainly assist with this Flex concern. In order to get started can you please send us a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?

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