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user_zg318d
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09/26/2026 10:42 PM

Error Code RDK-03117

Flex box error code RDK-03117 appears on my television almost daily while streaming apps like Peacock and Hulu. This has been an infrequent problem for over 6 months but occurs regularly now. I have had this box for about five years, and the flex box sits one foot away from the router. Occassionally, when I turn on my TV/flex box, I cannot navigate around this same error code. Usually, a hard reset (unplugging the power cord) from the flex box does the trick, but this has become a daily troubleshooting is a nuisance. Please advise. 

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XfinityNatalie

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1.1K Messages

4 hours ago

 

Greetings, user_zg318d! Thanks for posting on our XFINITY Community forum about the error code you received on the Flex Box. I am sorry to hear you have been experiencing this interruption issue in the middle of your streaming. I understand how important it is to be able to enjoy your shows with peace of mind each day. Not to worry! You have reached the right place to get to the bottom of this matter for you. By chance, have you already tried resetting your modem as well, besides the flex box? 

 

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