Error code on xfinity box

Thank you for reaching out through our Community Forums page for help with your concerns with the Netflix app not working properly recently on your Xfinity Flex box! I love the ability to stream so many amazing platforms all in one centralized location, especially with the ability to search across platforms with our awesome Xfinity Voice remote! Let's see what we need to do to help get this resolved so you can get back to enjoying your favorite streaming content!

 

Please send a Private Chat Message using the steps below, including your name and address, to help us get started. 

 

Here's the detailed steps to send a Private Chat Message:

• Click "Sign In" if necessary
• Click the "Private Chat Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.