1 Message

Mon, Oct 4, 2021 3:42 AM

Error code ENT-22013

Keep getting error code ENT-22013

Official Employee


147 Messages

2 m ago

Hello there @user_668462! Thank you so much for reaching out for help with this error code you are receiving! If you are receiving error ENT-22013: "That didn't go as planned…Sorry about that! A refresh might fix it. Try Again or Go Back", we ask that you please start by resetting your Xfinity Flex equipment. To do this, simply unplug the power cord from the outlet and wait 5 minutes. After which time, you can plug your equipment back in and should notice the equipment restart and a resolution to this error. 

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