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1 Message
Mon, Oct 4, 2021 2:54 AM
It’s not showing a Home Screen I unplugged it and it’s still not working
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Official Employee
405 Messages
2 m ago
@user_007b83
We've recently fixed an error on the backend. Can you please try resetting the box again by unplugging it for 5 minutes and then plugging it back in? Please keep me posted if the error clears after!
XfinityStephanieK
Official Employee
•
405 Messages
2 m ago
@user_007b83
We've recently fixed an error on the backend. Can you please try resetting the box again by unplugging it for 5 minutes and then plugging it back in? Please keep me posted if the error clears after!
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