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Sunday, June 16th, 2024 4:54 PM

Error Code: APPS-04036

I just set up Xfinity Flex to watch UEFA EURO 2024 soccer through Fox Sport. However, I am running into

Error Code: APPS-04036. I restarted the TV (Sony Bravia) , Router but didi not help. Please help me with resolving this issue. 

Official Employee

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1.1K Messages

1 month ago

Hello @user_0pvb6a

 

To resolve this issue, you may need to exit and relaunch the Fox Sport app. You can also try power cycling the xfinity flex box by unplugging the power cable via the flex box for 30 seconds, this link https://www.xfinity.com/support/articles/fix-flex-using-my-account-app that's great information on how to fix your flat surfaces used in our awesome Xfinity app

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