Hello @user_2dde0e. Thanks for reaching out to get help with error ENT-22013. Sorry for the inconvenience this may be causing. I'd be happy to help. Please start by resetting your Xfinity Flex equipment. To do this, simply unplug the power cord from the outlet and wait 5 minutes. After which time, you can plug your equipment back in and should notice the equipment restart and a resolution to this error. Please let me know if that helps.
XfinityChe
Official Employee
•
6.2K Messages
2 m ago
Hello @user_2dde0e. Thanks for reaching out to get help with error ENT-22013. Sorry for the inconvenience this may be causing. I'd be happy to help. Please start by resetting your Xfinity Flex equipment. To do this, simply unplug the power cord from the outlet and wait 5 minutes. After which time, you can plug your equipment back in and should notice the equipment restart and a resolution to this error. Please let me know if that helps.
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