U

Visitor

 • 

1 Message

Fri, Mar 4, 2022 3:22 PM

Ent-22013 xfinity flex nessage

I have tester my modem multiple times in the past 2 days, an agent has also reset my modem this morning and the issue was resolved until about 45 seconds on a streaming service and the entire flex system freezes or shows an ent-22013 error. 

Official Employee

 • 

393 Messages

5 m ago

Thank you for bringing this to our attention. I know how important it is to watch all your favorite programing. To fix this error, you will want to reboot, both your modem, and flex. Unplug both devices for 30-seconds, then plug them back in. Did this resolve the error?

forum icon

New to the Community?

Start Here