Visitor
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1 Message
Ent-22010
Ent-22010 message on screen.
you guys do this to make me call and waste my time.
the try again button doesn’t work
Visitor
•
1 Message
Ent-22010 message on screen.
you guys do this to make me call and waste my time.
the try again button doesn’t work
CCMarcella
Official Employee
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352 Messages
3 years ago
Oh, no! So sorry to see that you are having these issues with your Flexbox!
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3EqVMu7
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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