Hello, @user_f0ce95, thank you for reaching out regarding that error message you're getting on your Flexbox. I can certainly help you out and get you back to streaming. Since you're getting a specific error message, I'd like to pull up your account and run some targeted troubleshooting steps. In order to get started can you please send a message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?
XfinityMarcos
Official Employee
•
762 Messages
1 y ago
Hello, @user_f0ce95, thank you for reaching out regarding that error message you're getting on your Flexbox. I can certainly help you out and get you back to streaming. Since you're getting a specific error message, I'd like to pull up your account and run some targeted troubleshooting steps. In order to get started can you please send a message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?
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