1 Message

Saturday, August 27th, 2022 12:59 AM


Ent 22017

I bought the minions move two weeks ago and still can view it. I paid 30 dollars and have waited two weeks with no help. My name is [Edited: "Personal Information"] and my service address is [Edited: "Personal Information"]

This conversation is no longer open for comments or replies and is no longer visible to community members.

Problem Solver


385 Messages

2 years ago

Good evening @user_7a8640 I hope you are doing well and having a great night. I appreciate you bringing your movie purchase concern to our team of experts here on our awesome Community Forums page. I am sad to read you've gone two weeks with no assistance. It would be a pleasure to get you taken care of.

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

forum icon

New to the Community?

Start Here