Visitor
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1 Message
DVR no longer recording or showing scheduled programs
As if last Friday, my DVR quit recording scheduled programs and the s he filed programs tab is empty. I can’t reset the shows up because it still shows it is set up to record in the show. Five chats, a call and a new Zumo box had not fixed the issue. What do I do now?
Mopar57
Contributor
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25 Messages
2 hours ago
Are you a Nowtv customer with cloud dvr? This has happened to me. After wasting a bunch of time on the phone. I visited my local xfinity store and spoke with the manager and sent her a lengthy email about what’s been happening. It doesn’t matter what device I I use, no scheduled recordings show and if I set a new recording they don’t record. At this point I would sit back and wait to see if they get it fixed after my email. It’s supposed to be forwarded to top tier support that is in house support, not 3rd party.
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