U

Visitor

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1 Message

Sat, Mar 19, 2022 2:29 AM

Discovery+ homepage won’t load

When I go into the Discovery+ app I get a swirling ring in the middle of the screen like it’s loading but it never loads the homepage. I can go into browsing or I can search for shows but none of that is as user friendly as the homepage of the app. Has anyone else experienced this? I wish I could delete and reinstall the app

Visitor

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1 Message

5 m ago

I have the same issue.  When I open up Discovery+I get the spinning circle and the homepage never loads, but if I click on one of the menus that'll usually work.   I keep hoping that eventually it will fix itself kind of like the last issue when a bunch of shows didn't have any sound.

Does anyone have a solution to this?

Official Employee

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118 Messages

Hi @bfrabel! Thank you for taking the time to reach out to us through Xfinity forums! Oh no! How frustrating! Are you still experiencing issues with Discovery+? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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