Discovery+ homepage won’t load

When I go into the Discovery+ app I get a swirling ring in the middle of the screen like it’s loading but it never loads the homepage. I can go into browsing or I can search for shows but none of that is as user friendly as the homepage of the app. Has anyone else experienced this? I wish I could delete and reinstall the app

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bfrabel

Visitor

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1 Message

5 m ago

I have the same issue. When I open up Discovery+I get the spinning circle and the homepage never loads, but if I click on one of the menus that'll usually work. I keep hoping that eventually it will fix itself kind of like the last issue when a bunch of shows didn't have any sound.

Does anyone have a solution to this?

1

0

XfinityAliciaA

Official Employee

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118 Messages

Hi @bfrabel! Thank you for taking the time to reach out to us through Xfinity forums! Oh no! How frustrating! Are you still experiencing issues with Discovery+?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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5 m ago

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Discovery+ homepage won’t load

bfrabel

XfinityAliciaA

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