4 Messages
Disable screensaver
Xfinity is clearly not listening to customer feedback so I will continue to restart this thread until resolved. Customers should have the ability to turn off their screensavers...period.
4 Messages
Xfinity is clearly not listening to customer feedback so I will continue to restart this thread until resolved. Customers should have the ability to turn off their screensavers...period.
XfinityKassie
Official Employee
•
749 Messages
2 months ago
@user_d0szkh Good morning! Thank you for reaching out to our Community Forums Team for assitance with your Flex screensaver. We wouldn't want you to think we don't value our customers' feedback. We are always looking for ways to improve our customer experiences with our products, services, and overall support. While we don't have an off option at this time, you could push it out to 5 hours for the timeout. Are you able to try that, and see if that will work in the meantime? Is there something about the screensaver you don't like?
4
0
user_a9krgc
1 Message
1 month ago
Xfinity did a regional service to both internet and TV service a few weeks ago. Since that update, our adaptor will pause and reverse on it's own and the picture will go blank. It does this occasionally. The Screensaver option was not working until after this update either. We have it set for 5 hours but we do not like it and would like to disable it. Any suggestions?
2
user_ybruvg
1 Message
1 month ago
the screensaver is being forced on us because xfinity wants to force more ads on us
2