Disable screensaver

5 hrs is not acceptable.  A 12hr or 24hr option should be added if you aren't capable of disabling the screensaver altogether.  I should have the right to keep my TV on desired programming for as long as I want. I am afterall paying for these services.

@user_d0szkh I completely hear where you are coming from. I will be sure to pass along the feedback, this may be something we could change in the future. In the meantime, I want to be sure we don't overlook something, as our Flex boxes doesn't have a charge, and is used by a lot of customers as a stream hub for other streaming services and Xfinity On Demand. Are you running into the screensaver issue while accessing Xfinity On Demand content or 3rd party streaming apps? 

A 3rd party streaming app which I also pay a subscription for so I feel like this screensaver issue is preventing me from getting my full money's worth and value of that subscription. Like I said if only a 10hr, 12hr or 24hr option could be added I feel like this would address the issue. I've seen numerous threads in this forum requesting the very same thing.

@user_d0szkh We always pass your feedback along, but there is another option to provided it directly. If you have not already please feel free to visit [Feedback](https://collect.iperceptions.com/(X(1)S(3nzirwal0mjxqpatz0viqsf0))/?lID=1&rn=123531&pID=1&hs1=102214&hs2=91787&siteID=1&referrer=Link&sdfc=03b756c0-123531-0dcbb1db-cd59-44d5-8c25-4e78d3da0dac&source=91787&destination=commentcard&width=680&height=750&linkId=104754956&AspxAutoDetectCookieSupport=1) and let us know abou the changes you would like to see! Thank you so much for letting us know once again that customers are looking for longer times for their screens to stay on before the screen saver kicks in. 

Hi there @user_a9krgc. Thank you so much for reaching out to us here on our Community Forums page. I am sorry for the inconvenience that our Screensaver option has caused you. At this time we do not have an option to disable it. 

But do you have the option of adding more hours? It seems like this would be a much easier fix to just change the max from 5hrs to 12hrs or even 24hrs?

Don’t see the advertising angle - as I don’t see ads on screensaver  - but fully agree with all previous posters that a “turn off” option should exist. Was looking all over the place to find 5hrs is max - not acceptable.

Hi @user_good12! Thanks for taking the time to reach out on our Forums to express your concerns about the screensaver. I absolutely understand where you're coming from, and I can definitely get this feedback passed along to our development team. We do apologize for any inconvenience or frustration caused.