Visitor

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9 Messages

05/11/2026 12:33 AM

Crunchy Roll app Not Working.

For the past few days, any time I try to access the Crunchy Roll app, I get a blank screen, then Error Code APPS-04277. I've cleared my cache, I've Restarted multiple times, and even did a System Refresh, but nothing has helped. Every other app seems to work fine. Please help?

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Contributor

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38 Messages

13 days ago

Latest cable box worked for 4 days before the 04277 error returned. Xfinity escalated it to their executive level.  The executive claims the problem is with Crunchyroll’s software and is completely unhelpful.   Crunchyroll continues to claim the issue is with Xfinity’s hardware not communicating correctly with each other and won’t do anything about the problem.  It’s looking like this problem will never get fixed. 

New Poster

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3 Messages

1 day ago

I'm having the same issue crunchyroll worked for about 2 weeks then stopped with same error message, did system refresh, restarted and cleared local data, it is hard wired in with ethernet cable  to no avail 

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