Visitor
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9 Messages
Crunchy Roll app Not Working.
For the past few days, any time I try to access the Crunchy Roll app, I get a blank screen, then Error Code APPS-04277. I've cleared my cache, I've Restarted multiple times, and even did a System Refresh, but nothing has helped. Every other app seems to work fine. Please help?
XfinityAlyssaA
Official Employee
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2.6K Messages
4 days ago
Good evening @JakeTheArmyGuy, and thank you for reaching out on our Community Forums regarding your Crunchyroll app issues-we appreciate you providing the error code. I see that you’ve already restarted your cable box and performed a system refresh-thank you for trying those steps.
To continue troubleshooting, can you please confirm that all cable connections are securely tightened? Additionally, are you experiencing any issues with any other apps, or is the problem isolated to Crunchyroll?
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user_sxct70
Visitor
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2 Messages
4 days ago
Having the exact same issue with Crunch Roll. All other apps are loading with no issue. Reset the box and did the system refresh. Still getting the same error. Reset the router as well.
2
user_codyh8
Visitor
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1 Message
8 hours ago
I’m having the same issue for the last week or so. I’ve re-started the box and done a system refresh, but neither worked. I only have one box in the house so I can’t try another one.
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XfinityJeffB
Official Employee
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356 Messages
2 hours ago
Our Xfinity Forums community is a great place to discover helpful insights and answers to your Xfinity related questions. You can also easily manage your account, troubleshoot issues, and access support through the Xfinity App. We truly appreciate your continued support, wishing you a wonderful rest of your day! Please let us know if anything comes up. We are here for you!
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