Visitor

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7 Messages

Monday, May 11th, 2026 12:33 AM

Crunchy Roll app Not Working.

For the past few days, any time I try to access the Crunchy Roll app, I get a blank screen, then Error Code APPS-04277. I've cleared my cache, I've Restarted multiple times, and even did a System Refresh, but nothing has helped. Every other app seems to work fine. Please help?

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Official Employee

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2.6K Messages

2 days ago

Good evening @JakeTheArmyGuy, and thank you for reaching out on our Community Forums regarding your Crunchyroll app issues-we appreciate you providing the error code. I see that you’ve already restarted your cable box and performed a system refresh-thank you for trying those steps.

To continue troubleshooting, can you please confirm that all cable connections are securely tightened? Additionally, are you experiencing any issues with any other apps, or is the problem isolated to Crunchyroll?

Visitor

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2 Messages

2 days ago

Having the exact same issue with Crunch Roll. All other apps are loading with no issue. Reset the box and did the system refresh. Still getting the same error. Reset the router as well.

Visitor

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2 Messages

Update! So my sons box allowed for Crunchy Roll app to work and the living room does not. Swapped the boxes and the living room now works and the one on m sons TV does not. Will have to trade in the box for a new one as there is something wrong with it.  Hardware issue, not lose connection or problem with tv.

 

Official Employee

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2.4K Messages

@user_sxct70 Let us know if you continue to have issues after the swap. My team wants to make sure this gets resolved. 

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