Can't Play Anything in Pandora App

I can't play anything in the Pandora App in Xfinify Flex, and the Now Playing tab is grayed out. I am logged in and can see all my channels, but when I select one to play nothing happens. It was working fine two days ago, and now it isn't.

I've tried logging out and back in again and restarting both the Flex and my modem. Pandora is working fine on my phone, PC, and through a browser; it's just the Flex that isn't letting me play anything.

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Responses

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user_8bd76c

Visitor

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6 Messages

3 years ago

Exact same thing here. Since yesterday afternoon, I can only see all the channels in My Collection, but when I try to choose one, nothing happens. Also, I can't navigate to the Now Playing tab. I tried all those things you did, and Pandora is working on all my other devices. Hope somebody's got the answer.

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A

armizener

Visitor

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2 Messages

3 years ago

Pandora says they've implemented a fix on their end, and it's working fine for me again. https://community.pandora.com/t5/Other-Devices/Xfinity-App-unresponsive-when-selecting-content/m-p/95832#M10611

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user_8bd76c

Visitor

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6 Messages

@armizener Yay!! Yes, it's now working for me, too. Thanks for the heads up!

3 years ago

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XfinityGabby

Official Employee

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1.5K Messages

Hello @armizener, thanks for reaching out to us in our Forums page. We are happy to hear that Pandora has implemented a fix and things are up and running for you. If anything else comes up, please don't hesitate to send us a message. We appreciate you being part of the Xfinity family and stay safe!

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3 years ago

0

Flex

armizener

Can't Play Anything in Pandora App

user_8bd76c

armizener

user_8bd76c

XfinityGabby

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