bigfancy's profile

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Friday, May 19th, 2023 7:09 PM

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Can't Pair Flex to TV *and* Receiver

Does anyone know how to make this dopey Flex remote pair to both a TV AND receiver, to control the volume on both? Mine won't--even though it will turn on/off both of these systems. Xfinity has stupidly designed this system to require you to go into pairing for both systems together without allowing you to select one or the other. 

Problem Solver

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785 Messages

1 year ago

@bigfancy Thank you for reaching out about pairing your remote to your devices. I can understand the frustration this has caused you. I find the easiest way to pair the remote is to press the voice button and say "Pair" this will then take you to the screen and have you pair your TV and then any audio devices. I just recently did this with my remote after getting a new TV and sound bar. 

 

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