Tuesday, January 24th, 2023 5:23 PM
My mom signed up for it ( i have hence set up a purchase pin so she can't do something stupid like that again) and i refuse to pay for it and i want to remove it from my billing cycle.
14 hours ago
Thank you for reaching out to us on the forums, @user_5875e8! We can definitely help get Starz off of your account, and I appreciate you taking the step to set up a purchase pin. Could you DM us to get the process started? To send a direct message [private message]: • Click "Sign In" if necessary • Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging • Click the "New message" (pencil and paper) icon • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. • - An "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window Press Enter to send it