1 Message

Thu, Jun 16, 2022 4:12 AM

Canceling my start subscription

I need to cancel my stars subscription on my xfinity flex and I don’t know how.

Official Employee


230 Messages


Hi there, thank you so much for reaching out to us about your concern of removing your STARZ from your account. You are in the right place and I am happy to remove the subscription on the account.


Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message:

Click "Sign In" if necessary

  • Click the "Peer to peer chat" icon
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it
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