Visitor
•
1 Message
Cancel Starz
My son accidentally signed up for Starz on our Flex through Xfinity but we already have Starz directly through Starz. How can we remove the charges on Xfinity?
Visitor
•
1 Message
My son accidentally signed up for Starz on our Flex through Xfinity but we already have Starz directly through Starz. How can we remove the charges on Xfinity?
XfinityDaisy
Official Employee
•
76 Messages
2 m ago
@user_b6efa9 thank you for reaching out to us through our forums. Accidents happe, I would highly recommend placing a purchase pin on your Flex box this helpful link https://comca.st/3mBLbUZ will guide you through that set up. I would need full access to the account to further help remove the Starz subscription from the account. Please follow the steps below to send us a DM with your full name and address.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3EqVMu7
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
See https://comca.st/3KQF8q9 for an example.
0
0