Cancel Starz via XFinity Flex – Existing information not working

I need to cancel Starz on my XFinity account immediately. The subscription was made on my XFinity Flex device, and there is not a visible way to unsubscribe on that device. Existing posts on this forum seem to have been rendered inaccurate since they were posted or accepted as solutions. Thank you.

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Responses

XfinityRoberto

Official Employee

•

1.8K Messages

3 years ago

Hello @cmcstusr1993, Thank you so much for letting us know about your STARZ cancelation issues you are having. You are in the right place and I am happy to take a look at your account and remove STARZ from your account.

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message:

Click "Sign In" if necessary

Click the "Peer to peer chat" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

0

Flex

cmcstusr1993

Cancel Starz via XFinity Flex – Existing information not working

XfinityRoberto

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