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user_5086f9
1st Topic

Visitor

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1 Message

Thu, Dec 9, 2021 1:14 AM

Cancel STARZ on Flex Xfinity

I’ve been trying to cancel my subscription to STARZ on Flex but I am unable to. I do not want STARZ.

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Updated 

Hace 1 m

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XfinityNicki

Official Employee

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203 Messages

Hace 6 m

Hello, @user_5086f9, thank you for reaching out to us about modifying your account to remove the Starz subscription. We would be glad to assist with that. Due to the fact that we will be discussing account-specific information and changing the account, please use the chat icon in the upper right to enter Direct Messaging and send us a message with your full name and full address.

 

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "direct messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

Please let me know if you have any questions or run into any problems. 

4

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user_23be85

Visitor

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1 Message

@XfinityNicki I need to cancel my starz subscription as well, but there is no peer-to-peer messaging icon at the time right of my screen. Can you help me cancel my subscription as well?

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Hace 5 m

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user_aa4ce9

Visitor

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1 Message

@XfinityNicki , I also need to cancel my starz subscription and do not have the peer-to-peer messaging icon at the top right of my screen. Can you please help me canel my subscription?

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Hace 4 m

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user_30162c

Visitor

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1 Message

@XfinityNicki​ I am having the same issue of removing my Starz trial deal as well. I would like to remove the subscription before the price changes next billing cycle. I currently use only Xfinity internet and a flex box. Can you help me with this?

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Hace 1 m

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XfinitySelena

Official Employee

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568 Messages

Hey there @user_30162c! Thank you for reaching out to us here via Forums. I can help you make any changes you need to your account. Can you please DM me to start?

 

Here's the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Peer to peer chat" icon (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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Hace 1 m

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