Thanks for taking the time to reach out to us here on the Xfinity Forums for support.
I'm sorry to hear you are having some trouble managing your subscriptions. Fortunately, we have this super helpful guide that will walk you through the steps of how you can unsubscribe!
I had a free showtime subscription on my apple iphone ios for the showtime app. And i used 7 day free trial. Then i cancelled the subscription before the 7 days was up. By unsubscribing via my cell phone. It unsubscribed successfully and i didn’t have to pay for the monthly subscription. But for some reason xfinity decided to keep charging 12$ extra a month for a showtime subscription that i never subscribed to on my xfinity flex box/tv/internet. And i have been charged an extra 12$ to my bill for past 3 months. Not knowing it was in there cause i was told it was unsubscribed successfully on my cell phone. I think it’s ridiculous and now i have gotten charged about 36-48$ for 3/4 months of showtime that i didn’t agree to subscribe to on my xfinity flex box/tv
CCTambrey
Gold Problem Solver
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3.4K Messages
4 years ago
Hello @user_2946db.
Thanks for taking the time to reach out to us here on the Xfinity Forums for support.
I'm sorry to hear you are having some trouble managing your subscriptions. Fortunately, we have this super helpful guide that will walk you through the steps of how you can unsubscribe!
Subscribe, Unsubscribe and Manage Internet Subscription Video on Demand Channels
Please give that a try and let us know if you are able to get it figured out or if you could use an extra hand. :)
(edited)
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user_1cd4b1
Visitor
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1 Message
4 years ago
please help me unsubscribe from showtime.
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user_0ec37c
Visitor
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1 Message
3 years ago
I had a free showtime subscription on my apple iphone ios for the showtime app. And i used 7 day free trial. Then i cancelled the subscription before the 7 days was up. By unsubscribing via my cell phone. It unsubscribed successfully and i didn’t have to pay for the monthly subscription. But for some reason xfinity decided to keep charging 12$ extra a month for a showtime subscription that i never subscribed to on my xfinity flex box/tv/internet. And i have been charged an extra 12$ to my bill for past 3 months. Not knowing it was in there cause i was told it was unsubscribed successfully on my cell phone. I think it’s ridiculous and now i have gotten charged about 36-48$ for 3/4 months of showtime that i didn’t agree to subscribe to on my xfinity flex box/tv
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