user_b7aea3's profile



6 Messages

Tuesday, February 21st, 2023 5:00 PM


Cancel service

Can someone help me cancel one of my Xfinity services? I have tried calling and tried the Xfinity chat and can't get in touch with anyone. 

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Official Employee


927 Messages

1 year ago

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.


To send a "Direct Message" to Xfinity Support:


Click "Sign In" if necessary


Click the "Direct Messaging" icon or


Click the "New message" (pencil and paper) icon


The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there


- As you are typing a drop-down list appears. Select "Xfinity Support" from that list


- An "Xfinity Support" graphic replaces the "To:" line


Type your message in the text area near the bottom of the window


Press Enter to send it




6 Messages

@XfinityOrlandoM​ I just sent it!

Problem Solver


892 Messages

Got your DM. We will continue directly there. Thank you! 

I no longer work for Comcast.

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