user_b7aea3's profile

Visitor

 • 

6 Messages

Tuesday, February 21st, 2023 5:00 PM

Closed

Cancel service

Can someone help me cancel one of my Xfinity services? I have tried calling and tried the Xfinity chat and can't get in touch with anyone. 

This conversation is no longer open for comments or replies and is no longer visible to community members.

Official Employee

 • 

927 Messages

1 year ago

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

 

To send a "Direct Message" to Xfinity Support:

 

Click "Sign In" if necessary

 

Click the "Direct Messaging" icon or https://comca.st/3EqVMu7

 

Click the "New message" (pencil and paper) icon

 

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 

- An "Xfinity Support" graphic replaces the "To:" line

 

Type your message in the text area near the bottom of the window

 

Press Enter to send it

 

Visitor

 • 

6 Messages

@XfinityOrlandoM​ I just sent it!

Problem Solver

 • 

892 Messages

Got your DM. We will continue directly there. Thank you! 

I no longer work for Comcast.

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