Visitor

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1 Message

10/27/2026 9:14 PM

cancel mgm+

I don't remember ever having mgm+ and need to cancel it. I have looked at apps & subscriptions but it does not show that I have anything there. No idea where else to cancel at

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Official Employee

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2.8K Messages

12 hours ago

Hi @user_z895ll thank you for reaching out about this subscription. If this is not showing on your apps and subscriptions we can take a second look and help here. Can you please send us a direct message to get started? 

 

How to Send Us a Direct Message:


1.  Click "Sign In" if necessary.
2.  Click the "Direct Messaging" icon.
3.  Click the "Start new conversation" (pencil and paper) icon. 
4.  In the "To:" line, type "Xfinity Support".
5.  As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6.  An "Xfinity Support" graphic will replace the "To:" line.
7.  Type your message in the text area near the bottom of the window.
8.  Press Enter to send it.

For an example of how to send us a Direct Message, check out this link

How to direct message within the forum

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